This article is taken from the 2025 Awards supplement in the Summer 2025 issue of Think Global People magazine
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This was a hotly contested category as it is every year as the destination services providers respond to growing complexity and the reality of ever changing economic and geo political situations. These impact on the needs of international assignees and their families as well as the growing demand from project teams, business travellers and entrepreneurs in pursuit of new markets.
Santa Fe Relocation’s entry explained their mission to redefine Destination Services by embedding mental health into every stage of the relocation journey. This people-first approach rather than being logistics-led improves assignment success, reduces early return and delivers lasting impact for clients they affirm.
The Santa Fe Relocation model is applied locally, regionally and globally with the leadership team encouraging consultations to act with empathy, initiative and creativity. They claim, caring for the people rather than being a soft extra is the reason assignments succeed.
Explaining that relocation is a disruption whereby employees can face isolation, culture shock and family strain their solution was to offer a formal partnership with BetterGo.
This partnership provides access to trained Mobility Mentors, professionals with experience in counselling, coaching or therapy. The bespoke service provides an additional layer of personal wellbeing support which complements Santa Fe Relocation’s destination services.
An example was given of how a UK to Japan move was turned around a through targeted spousal support, practical neighbourhood connections and one-to-one mentoring.
By recognising emotional triggers, the bespoke service can prevent costly escalations before they happen saving clients time, money and lost talent.
The award winner’s trophy was collected on behalf of Santa Fe Relocation trophy by a delighted Fruzsina Hodson, Senior Manager Group Destination Services, Santa Fe Relocation.
“I would like to thank all of our teams in 39 countries and everybody in this room and the judging panel for this award. We have put mental health and mental health support for our teams, our clients and our assignees at the forefront of our support and this award recognising this commitment to our clients and assignees means everything to us”, said a beaming Fruzsina Hodson.
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